Отчет о практике в гостинице на английском языке — отчет по практике

 Contents:

1 Hotel ast hof *** characteristics 

2 Description of hotel ast hof product

3 Human resources and organizational structure of  ast hof ***

4 Working environment

5 Duties

6 Offered innovations

7 The basic features of positioning of hotel ast hof ***

Conclusion

   1. Hotel Ast Hof *** characteristics 

Address: 25, B. Filevskaya, Moscow, 121309, Russia

Category: — (F)-FIRST CLASS HOTEL 3 STAR. Reservation Department: +7 (495) 933-78-78

AST Hof Hotel (Fig. 1) —  (5 floors, 105 rooms) built in 1985, renovated in 1999. The AST Hof Hotel has been existing for a long time, it was built in 1969. In 2001 the hotel was reconstructed and renovated. The hotel is surrounded by business and exhibition centers, among which we can mark out the large exhibition complex Expocenter. There are some places of interest near the hotel – Poklonnaya gora, Borodinskaya panorama, Filevsky park.

Hotel Ast Hof is a privately owned European class hotel. It offers security and high level of services to all the guests.

(Fig. 2 Reception)

It’s located in the ecological clean region of Moscow close to the picturesque Filevsky park and Bagrationovskaya metro station.

(Fig. 3 Exterior view)

It’s situated not far from historical and business centre of Moscow. 15 minutes drive to the Kremlin, the Expocentre, 50 minutes drive from the Sheremetyevo International Airport, 20 minutes from Kievsky railway station.

In the territory of the hotel there are also different places, where the guests can relax – a sauna, a restaurant, a cafe, a billiards room. Other hotel facilities include restaurant, currency exchange, laundry service, safe deposit boxes, sauna and car parking.

(Fig. 4 Bar Lobby)

The restaurant of the hotel is designed for 30 visitors. The restaurant «Mayak» is a branch of the most famous restaurants in Moscow-«Praga». Here the guests can order any dishes of European cuisine. The restaurant is open 24 hours.

(Fig. 5 Restaurant Mayak)

Business people can use services of a business center – 24-hour Internet, scanning, fax, xerocopying. There is also all necessary office equipment in the business center. Guests may also hold any business event, including conferences, meetings and presentations, in a conference hall and two banquet halls.

 (Fig. 6)

At you disposal 2 banquet halls-conference hall (100 seats) with up-to-date equipment.

There are 95 comfortable rooms of different categories at the hotel. All the rooms are equipped with telephone communications, satellite television, Internet.

 (Fig. 7 Room facilities)

Every room has electronic locks and double glass windows.

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